Payment Policy

Last updated: 05 February 2025.

At xtrendhaven, owned and operated by Rumies Clothing LLC, we strive to offer secure and convenient payment options for your embroidered apparel purchases. Below, you’ll find information on our accepted payment methods, payment security protocols, and the overall payment process.

1. Accepted Payment Methods

1. PayPal

   • Pay quickly and conveniently using your PayPal balance, linked bank account, or credit/debit card.

   • With PayPal, your financial details remain confidential, offering an added layer of security.

2. Stripe

   • We use Stripe to accept major credit and debit cards (e.g., Visa, MasterCard, American Express) in a seamless and secure manner.

   • Stripe uses advanced encryption and fraud prevention tools, ensuring your transactions are protected at every step.

2. Payment Security

• Data Encryption: All transactions on our website are processed using industry-standard SSL (Secure Socket Layer) encryption, helping safeguard your personal and financial information.

• Secure Gateways: Both PayPal and Stripe are trusted global providers, recognized for their robust security measures and compliance with Payment Card Industry (PCI) Data Security Standards.

• Fraud Prevention: We monitor all transactions for suspicious activity to protect both you and our business. Any suspected fraudulent orders will be investigated promptly.

3. Payment Process and Confirmation

1. Checkout: Once you have added your selected embroidered items to the cart, proceed to the checkout page and choose your preferred payment method (PayPal or Stripe).

2. Review and Submit: Confirm that your shipping address, contact details, and order information are accurate. Follow the prompts to complete your payment.

3. Order Confirmation: After successful payment, you will receive an order confirmation email containing details such as order number, purchased items, and the total charged amount.

4. Processing Your Order: We typically begin processing orders within 2–4 business days during our regular operating hours (Monday to Friday, 9:00 AM – 5:00 PM PT). Once your order is dispatched, you will receive a shipping confirmation email with tracking information (if applicable).

4. Additional Information

• Pricing and Taxes: All prices are listed in USD. A 5% sales tax may apply at checkout where required by law.

• Failed Transactions: If your payment is declined, we recommend contacting your payment provider or attempting an alternate payment method.

• Contact Us: For questions or concerns about payment, please email contact@xtrendhaven.com. Our team is here to help you finalize your purchase or address any related inquiries.