Privacy Policy

Last updated: 05 February 2025.

xtrendhaven (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website and services. By using our website, xtrendhaven.com, and related services, you agree to the practices outlined in this Privacy Policy.

This policy applies to our website and its associated subdomains (collectively, our “Service”) and mobile applications. Please review this policy to understand our privacy practices. If you disagree with any aspect of this policy, please refrain from using our Service.

Definitions and Key Terms

• Cookie: A small piece of data stored by your browser to identify you and remember preferences or login details.
• Company: Refers to xtrendhaven, located at 1007 Sunridge Trail W, Pevely, MO 63070, United States.
• Personal Data: Information that can directly or indirectly identify a person, such as names, addresses, and email addresses.
• Service: Refers to the services provided by xtrendhaven via our website at xtrendhaven.com.
• Third-Party Service Providers: External companies that help us deliver services such as payment processing, email services, and analytics.
• You: The individual or entity that interacts with xtrendhaven, including customers and visitors to our website.

Information We Collect

We collect the following types of personal information:

• Name / Username
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses

We collect this information when you:

• Visit our website
• Register for an account
• Place an order
• Subscribe to our newsletter
• Respond to surveys or fill out forms

How We Use Your Information

The personal information we collect may be used in the following ways:

• To personalize your shopping experience and provide tailored recommendations.
• To improve our website, ensuring that content is presented in the most effective manner for you.
• To process transactions securely and efficiently.
• To administer promotions, contests, and surveys.
• To send periodic updates or promotional emails (with your consent).
• To improve customer service by addressing your inquiries and requests.

Sharing Your Information with Third Parties

We may share your information with trusted third parties who help us operate our business and provide services, such as:

• Payment processors to handle billing transactions.
• Email marketing platforms to send newsletters and promotional offers.
• Analytics providers to monitor and improve website performance.

We may also share information if required by law, or in the event of a merger or sale of assets.

How We Protect Your Information

We implement a range of security measures to ensure the safety of your personal information, including encryption via SSL (Secure Socket Layer) technology for transactions. While we take steps to protect your data, no method is 100% secure, and we cannot guarantee the absolute safety of your personal information.

Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations. When we no longer need your personal data, we will securely delete or anonymize it.

Data Transfers

Your information may be transferred internationally to our service providers, including those located in countries that may not have data protection laws as strict as those in the United States. By using our website, you consent to such international transfers.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• • • Email: [email protected]
    • Phone: +1 ‪(689) 214-1176
    • Address:1745 Lancaster Pl, Macon, GA 31206, USA
    • Contact Form: https://xtrendhaven.com/contact/

Your Rights and Choices

You can update or correct your information at any time by logging into your account or contacting us directly. You can also unsubscribe from marketing communications by clicking the “unsubscribe” link in any email we send.

Consent

By providing us with your personal information, you consent to its use and processing in accordance with this Privacy Policy. You can withdraw your consent at any time by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and update the “Last Updated” date.

Contact Information