Terms & Conditions

Last updated: 01 June 2025

1. Who We Are

xtrendhaven (“we,” “us,” or “our”) is the official online store of MYSTYLEZ1 LLC, located at 138-59 Francis Lewis blvd Rosedale 11422 NY United States. We design, embroider, and sell premium sweatshirts, hoodies, and related apparel via our website https://xtrendhaven.com (the “Site”). These Terms of Service govern your use of the Site and any purchase you make with us.

2. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site. We may update the Terms at any time; continued use after changes are posted constitutes your acceptance of the revised Terms.

3. License to Use Our Site

Upon compliance with these Terms, we grant you a revocable, non‑exclusive, non‑transferable licence to access and use the Site for personal, non‑commercial purposes.

4. Key Definitions

  • Cookie: Small data file stored in your browser to remember preferences and provide analytics.

  • Company / we / us / our: MYSTYLEZ1 LLC, 138-59 Francis Lewis blvd Rosedale 11422 NY United States

  • Country: United States of America.

  • Device: Any internet‑connected phone, tablet, computer, or similar device used to visit the Site.

  • Service: E‑commerce sale of embroidered sweatshirts, premium sweatshirts, hoodies, and related content.

  • Third‑party service: Advertisers, marketing partners, payment processors, and logistics providers that help us operate our business.

  • Website / Site: https://xtrendhaven.com.

  • You / user: Any person or entity accessing the Site or purchasing goods from us.

5. User Responsibilities

You agree to:

  1. Provide accurate, current, and complete information when creating an account or placing an order.

  2. Safeguard your password and restrict access to your account.

  3. Notify us immediately of unauthorised account use or security breaches.

  4. Accept responsibility for all activities that occur under your account.

6. Prohibited Activities

You agree not to:

  • Sell, rent, lease, sublicense, or otherwise commercialise any portion of the Site.

  • Reverse‑engineer, decompile, or create derivative works of the Site or its content.

  • Remove or alter copyright, trademark, or proprietary notices.

  • Use automated means (bots, scrapers) to access the Site without prior written consent.

7. Information We Collect

We collect information as described in our Privacy Policy, including:

  • Personal data: name, email, postal address, phone.

  • Payment data: processed securely via Stripe or PayPal; we never store full card numbers.

  • Technical data: browser type, device type, IP address, pages visited.

8. Cookies

We use cookies to enhance functionality and analyse traffic. Disabling cookies may affect Site performance. See our Privacy Policy for details.

9. Return & Refund Policy

Unworn items may be returned or exchanged within 30 days of delivery. See our Refund and Returns Policy for full conditions.

10. Limitation of Liability

To the fullest extent permitted by law, MYSTYLEZ1 LLC shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased. Our total liability will not exceed the amount paid for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless xtrendhaven, its affiliates, and employees from any claims, losses, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Site.

12. Suggestions

Any feedback or ideas you submit become our sole property. We may use, modify, or publish such Suggestions without obligation to you.

13. Links to Other Websites

Our Site may link to third‑party websites. We are not responsible for the content or practices of those sites. Your interactions are governed by the third‑party’s own policies.

14. Modifications to the Service

We reserve the right to modify or discontinue any part of the Site or Service without notice. We are not liable to you or any third party for such modifications.

15. Changes to These Terms

We may update these Terms periodically. Changes take effect once posted on this page with a revised “Last updated” date. We encourage you to review the Terms regularly.

16. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict‑of‑law principles.

17. Contact Us

Company Name: MYSTYLEZ1 LLC

Company Number: 6264711

Address: 138-59 Francis Lewis blvd Rosedale 11422 NY United States

Email: contact@xtrendhaven.com

Phone: +1 (516) 262-0176

Business Hours: Monday – Friday 8:00 am – 5:00 pm (Eastern Time ,ET)

Response Time: Our customer service team typically responds within 12 hours during business days

Shop Confidently

Your use of xtrendhaven signifies trust in our products and policies. We are committed to providing a secure, transparent, and enjoyable shopping experience from click to delivery.